Dolce Confort® guarantees the quality of its products. This product has a warranty of 2 years from the date of purchase, in the event of any lack of conformity which is detected as provided under Spanish law RD 1/2007 of 16 November (revised text of the General Law on Defence of consumers and users). See warranty certificate on the product purchased, which must be stamped for validity.

  • We recommend saving the receipt as it represents the validity of the guarantee against any manufacturing defect that this article may have.
  • In case of any defect, the customer should always contact the company where they purchased it.
  • Any damage or defect that may occur to the device due to misuse or manipulation by the client is expressly excluded from the warranty.
  • The warranty covers repair and replacement of affected parts.

Note: The tolerances with respect to the measures of length, width and thickness of the product admit variations of environment +- 2 cms.

EXCLUSIONS:

  • All anomalies, deformations or breakages caused by misuse, improper transport, spillage of liquids, unhealthy conditions, inadequate or irregular support base, manipulations or repairs carried out by the consumer or persons outside our technical service are excluded.
  • The warranty does not cover damage caused by water, fire or other external or bodily agents.

The system of sewing in the confection of the product can generate the appearance of threads in the seams that do not affect the optimal use of the product. In case of damage, you must file a complaint within 48 hours of receiving the product. After this time, it will be considered out of warranty.