Dolce Confort® guarantees the quality of its products

This product is guaranteed for 2 years from the date of purchase. In the event that a lack of conformity is detected in accordance with the provisions of the Spanish law RD 1/2007 of 16 November (revised text of the General Law for the Defence of Consumers and Users). Please refer to the warranty certificate of the purchased product, which must be stamped for it to be valid.

  • We recommend that you keep the receipt as it represents the validity of the guarantee against any manufacturing defect that this article may have
  • In case of any defect, the customer should always contact the company where it was purchased
  • Any damage or defect that may occur in the device due to misuse or manipulation by the customer is expressly excluded from the warranty
  • The warranty covers the repair and replacement of the affected parts

Note: The tolerances regarding the length, width and thickness of the product allow for variations of + – 2 cm.

EXCLUSIONS:

  • All anomalies, deformations or breakages caused by misuse, improper transport, spillage of liquids, unsanitary conditions, unsuitable or irregular support base, manipulations or repairs carried out by the consumer or persons outside our technical service are excluded
  • The warranty does not cover damage caused by water, fire or other external or bodily agents

The sewing system used in the manufacture of the product may generate the appearance of threads in the seams that do not affect the optimal use of the product. In the event of a fault, you must file a complaint within 48 hours of receiving the product. After this time, it will be considered out of warranty.